Contact Us

Got a question about a review, spotted something out of date, or want to flag an operator we haven't covered yet? This page explains what we can help with, what we can't, and the best way to reach us depending on what you need.

What We Can Help With

skepticblog.org is an independent research and comparison site covering sweepstakes and social casinos in the US. We're not a casino operator ourselves, so our team can't process deposits, redemptions, or account issues — but we can help with things like:

• Corrections to our reviews of platforms such as Spinblitz, Crown Coins, Lone Star, or the other operators listed on this site
• Updates to state availability, eligibility rules, or welcome offer terms that may have changed since we last checked
• General questions about how the sweepstakes model works, including Gold Coins versus Sweepstakes Coins
• Feedback on our methodology, ratings, or the way we've presented a comparison
• Suggestions for social casinos we haven't reviewed yet

What We Can't Help With

Because we don't operate any of the platforms we review, we're not able to resolve account-specific issues. If you're having trouble with a deposit, a Sweeps Coin redemption, identity verification, or a locked account on one of the sites we cover, that request has to go to the operator directly — usually through the support or help section of their own site or app. We simply don't have access to customer accounts or payment systems, so we'd only be passing your message along anyway.

Similarly, we can't give legal advice about whether a sweepstakes casino is permitted where you live. Availability varies by state, operators set their own eligibility rules, and laws in this space change often. If you're unsure whether a platform serves your state, the operator's own terms and conditions page is the authoritative source — check it before signing up or making a purchase.

Before You Reach Out — Common Questions Answered

A lot of the messages we receive are questions our existing pages already answer in more depth. Checking these first can save you a wait:

• Curious how responsible play tools and limits work across these platforms? See our Responsible Gambling page.
• Want to understand the legal terms that govern how we operate this site and present our content? That's covered on our Terms and Conditions page.
• Wondering who's behind the reviews and how we approach this niche? Our About Us page explains our editorial process and independence.

How Our Editorial Process Works

If your message relates to a factual point in a review — say, an offer amount, an eligible-states list, or a redemption threshold — it helps to know how we arrive at those figures in the first place. We compile details from information operators publish themselves, and we periodically re-check listed offers and terms since these change without much notice. We don't accept payment in exchange for a better rating, and commission from any operator we link to never decides ranking order. If you've found something that looks outdated or inaccurate, telling us the specific page and detail helps us verify and correct it faster.

A Note on What This Site Is — and Isn't

Sweepstakes casinos operate under a different legal structure than traditional online gambling. Players typically use two currencies — a play-money coin for casual entertainment and a sweepstakes coin that can, under certain conditions, be redeemed for prizes. Participation generally doesn't require a purchase; most legitimate operators offer a free method of entry alongside optional coin packages. None of this is guaranteed winnings, and outcomes on any casino-style game are governed by chance. If a message you send us is really a question about odds, payout speed claims, or "guaranteed" results advertised somewhere else, we'd encourage some healthy skepticism — no operator can promise a specific outcome, and we won't repeat that kind of claim in our own content either.

Response Times and What to Include

We're a small editorial team, not a live support desk, so replies aren't instant. To help us answer efficiently the first time, include:

• The specific page or review your message concerns, including the operator name if relevant
• What you believe is outdated, missing, or incorrect
• Any source or screenshot you can point to (an operator's own terms page is ideal)
• Whether you're asking a general question or reporting something time-sensitive, like a state-eligibility change

We read every message that comes in, but we prioritise corrections that affect accuracy — eligibility, age requirements, and offer terms — over general feedback.

Reaching an Operator Directly

If your issue is really with a specific sweepstakes casino rather than with our coverage of it, the fastest path is almost always the operator's own support channel, typically found in their app or account settings under "Help" or "Support." That's where identity verification, redemption status, and payment questions get resolved — those teams have account-level access we don't.